Contact us: support@mycrazydeal.website
    • US - $3.95
    • International - $4.95
    • Free Shipping Worldwide For Orders $50 & Above
    • Do you ship to my country?
      • We offer WORLDWIDE SHIPPING for most of our orders (unless specified on the product page) so it's very likely we can ship to your country including UK, Ireland, New Zealand, Australia, Canada, and more!  Orders outside  of the US generally take 2 to 4 weeks  to arrive.
    • How long does it take for an order to arrive?
      • Order processing time takes 1-5 business days before shipment. Deliveries can take up to 1 week to 3 weeks for the  United States. It depends what you purchased. You can email us support@mysecret.store for specific shipping times.
      • If you have any questions about our shipping times, please contact us and will be happy to help!
      • PLEASE NOTE:  *****This Time Of YEAR, we are shipping directly from manufacturing from over seas instead of our US warehouse.  We manufacture our products in China, Taiwan, Mexico, and Singapore.  Shipping is averaging up to 6 weeks for US orders and up to 8 weeks for other countries.  ******  As such, If we have already sent your order we will not be able to issue you a refund.  For more information please contact us .    
    • Can I change my shipping address after I place my order?
      • For change of shipping address after your order has been placed, please let us know ASAP so we can make the change. We cannot guarantee that the address will be updated in time before your item is shipped so please give us the information as soon as possible. We will do our best to accommodate you.
    • Can I have a tracking number?
      • Tracking number is sent with the email after it's dispatched. Some orders will ship in multiple boxes and each box will have its own unique tracking number.
    • I ordered 2+ items, but only received one... where's my order?
      • We have a large assortment of products not stocked in-house, when you order multiple items at a time, they may be shipped separately so they get to you faster. You may receive one item before the next. So don't panic if you don't receive all of your items at once…they are on the way :)